Fellbet Frequently Asked
Questions

Fellbet supports the most popular payment methods used by Filipino players: GCash, PayMaya, BPI, BDO, and Metrobank. GCash and PayMaya are the fastest options for both deposits and withdrawals. Bank transfers via BPI, BDO, and Metrobank are also available for players who prefer traditional banking channels.

The minimum deposit on Fellbet is ₱50. This low entry point means you can start exploring the game library without committing a large amount. Whether you're trying out a new slot title or joining a live dealer table for the first time, ₱50 is enough to get started and get a feel for the platform.

GCash and PayMaya deposits are processed instantly — your balance updates in real time as soon as the transaction is confirmed on your e-wallet. Bank transfers via BPI, BDO, or Metrobank may take between 15 minutes and a few hours depending on your bank's processing times. If your deposit hasn't appeared after two hours, contact our live chat support with your transaction reference number.

Yes. Fellbet uses industry-standard SSL encryption to protect all financial transactions. Your payment details are never stored on Fellbet's servers — deposits are processed directly through your chosen payment provider (GCash, PayMaya, or your bank). We also recommend enabling two-factor authentication on your Fellbet account and your GCash or PayMaya app for an extra layer of security.

Log in to your Fellbet account, go to the Cashier or Wallet section, and select "Withdraw." Choose your preferred payout method — GCash, PayMaya, or bank transfer — enter the amount you want to withdraw, and confirm the request. Make sure the account name on your GCash or bank account matches the name on your Fellbet profile, as mismatched details can delay processing.

GCash and PayMaya withdrawals are typically processed within 15 to 60 minutes during normal operating hours. Bank transfers to BPI, BDO, or Metrobank usually take 1 to 3 business days depending on your bank. Withdrawal requests submitted during peak hours or weekends may take slightly longer. Fellbet aims to process all withdrawal requests as quickly as possible — fast payouts are one of our core commitments to Filipino players.

Yes, the minimum withdrawal amount on Fellbet is ₱100. There is no maximum withdrawal limit for verified accounts, though very large withdrawals may require additional identity verification steps as part of our standard security procedures. If you have questions about a specific withdrawal amount, contact our support team via live chat.

Common reasons for a delayed or declined withdrawal include: unmet wagering requirements on a bonus, incomplete identity verification, a mismatch between your Fellbet account name and your GCash or bank account name, or a pending security review. Check your account notifications for any action items. If everything looks correct on your end and the withdrawal is still delayed beyond the expected timeframe, reach out to our 24/7 live chat support with your withdrawal reference number.

Fellbet offers a wide variety of games across several categories: Megaways slots with dynamic reel mechanics and massive win potential, MT Live casino games with real dealers streaming 24/7, 3 Gods Fishing arcade-style multiplayer fishing games, Big Hammer and Cocktail Nights slots, and the steady Reliable title for players who prefer consistent gameplay. Visit the Game page for the full library overview.

Yes. Every game on Fellbet uses a certified Random Number Generator (RNG) to ensure that all outcomes — every spin, every card draw, every fish on screen — are completely random and unbiased. The RNG systems used are independently tested and certified. Return to Player (RTP) rates are published for all games so you always know the expected return before you start playing.

Absolutely. All Fellbet games are fully optimised for mobile play on both Android and iOS devices. The games load quickly even on mobile data connections (Globe or Smart) and the touch controls are designed to feel natural on smaller screens. For the best mobile experience, download the Fellbet app — it's faster than the browser version and includes push notifications for new bonuses and game releases.

Megaways is a dynamic slot mechanic where the number of symbols on each reel changes randomly on every spin, creating a different number of ways to win each time — up to 117,649 ways on some titles. This makes every spin feel unique and keeps the gameplay exciting. Megaways slots tend to be high-volatility, meaning wins can be less frequent but significantly larger when they hit. Learn more on the Megaways page.

3 Gods Fishing is a multiplayer arcade fishing game. You control a cannon that shoots at fish swimming across the screen — different fish have different point values and multipliers. You spend credits to fire shots, and the fish you catch determine your payout. Boss fish and special creatures carry the biggest multipliers. Multiple players can be in the same room simultaneously, adding a competitive social element that Filipino players love. Visit the 3 Gods Fishing page for full details.

New Fellbet players can take advantage of a welcome bonus on their first deposit. The exact offer varies — check the Voucher page for the current welcome bonus details. Typically, new players receive a deposit match bonus that gives you extra funds to play with, plus potential free spins on selected slot titles. Welcome bonuses are subject to wagering requirements, which are clearly stated in the bonus terms.

When making a deposit, look for the "Voucher Code" or "Promo Code" field in the cashier section. Enter your code there before confirming the deposit. The bonus will be applied automatically once the deposit is processed. Make sure to read the terms attached to each voucher — some codes are only valid for specific games or have a minimum deposit requirement. Visit the Voucher page to see all currently active codes.

Wagering requirements (also called playthrough requirements) specify how many times you need to bet your bonus amount before you can withdraw the winnings derived from it. For example, a ₱500 bonus with a 10x wagering requirement means you need to place a total of ₱5,000 in bets before the bonus funds become withdrawable. Wagering requirements are standard practice across all online casinos and are clearly stated in each bonus's terms and conditions on Fellbet.

Yes, most Fellbet bonuses have an expiry period — typically between 7 and 30 days from the date the bonus is credited to your account. If you don't meet the wagering requirements within the expiry window, the bonus and any associated winnings will be removed from your account. Always check the specific terms for each bonus on the Voucher page so you know exactly how long you have to use it.

Fellbet provides several tools to help players stay in control of their gaming: deposit limits (daily, weekly, or monthly caps on how much you can deposit), session time reminders that alert you when you've been playing for a set period, loss limits to cap how much you can lose in a given timeframe, and self-exclusion which allows you to temporarily or permanently block yourself from accessing your account. These tools are available in your account settings. Visit our Responsible Gaming page for full details.

You can request self-exclusion directly through your account settings under the Responsible Gaming section, or by contacting our live chat support team. You can choose a temporary exclusion period (e.g., 1 week, 1 month, 6 months) or a permanent exclusion. During a self-exclusion period, you will not be able to log in, deposit, or play. Fellbet takes self-exclusion requests seriously and processes them promptly. If you're struggling with your gaming habits, please don't hesitate to reach out.

If you feel that gambling is negatively affecting your life — financially, emotionally, or in your relationships — please take action early. Start by using Fellbet's self-exclusion or deposit limit tools. You can also reach out to support organisations in the Philippines that deal with problem gambling. Remember: gambling should always be entertainment, not a way to earn income or recover losses. Visit our Responsible Gaming page for more guidance and resources.