These Terms & Conditions govern your access to and use of the Fellbet platform. Please read them carefully before registering or placing any real-money wagers. By creating a Fellbet account, you confirm that you have read, understood, and agreed to these terms in full.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you ("the Player," "you," "your") and Fellbet ("the Platform," "we," "us," "our"). Real-money gaming on Fellbet is restricted to individuals aged 21 years and above who are legally permitted to participate in online gaming under applicable Philippine law. If you do not meet these requirements, you must not use the Fellbet platform.
For the purposes of these Terms & Conditions, the following definitions apply:
By accessing the Fellbet platform, registering an Account, making a deposit, or placing any Wager, you unconditionally accept and agree to be bound by these Terms & Conditions, together with Fellbet's Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
These Terms & Conditions apply to all use of the Fellbet platform, whether accessed via desktop browser, mobile browser, or the Fellbet mobile application. If you do not agree to any part of these Terms & Conditions, you must immediately cease using the Fellbet platform and close your Account.
Fellbet reserves the right to amend these Terms & Conditions at any time. Continued use of the platform following notification of any amendment constitutes acceptance of the revised terms. It is your responsibility to review these Terms & Conditions periodically.
Age Restriction: You must be at least 21 years of age to register an Account or place any Wager on Fellbet. This requirement is mandatory under Philippine law governing casino-style gaming. Fellbet conducts age verification as part of the account registration and Know Your Customer (KYC) process. Any Account found to belong to a person under 21 years of age will be immediately suspended and all funds will be handled in accordance with applicable regulations.
To be eligible to register and use a Fellbet Account, you must satisfy all of the following conditions:
Fellbet reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in Account suspension and withholding of funds pending verification.
Each Player may hold only one (1) registered Account on Fellbet. The creation of multiple Accounts by a single individual is strictly prohibited and constitutes grounds for immediate suspension of all associated Accounts and forfeiture of any Balances held therein.
During registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, residential address, and valid contact details. You agree to update this information promptly if it changes.
You are solely responsible for maintaining the confidentiality of your Account login credentials. You must not share your username, password, or any one-time authentication codes with any third party. Fellbet will not be liable for any losses arising from unauthorized access to your Account resulting from your failure to maintain credential security.
You must notify Fellbet immediately if you suspect unauthorized access to your Account. Fellbet may temporarily suspend your Account pending investigation of any reported security incident.
Fellbet is required to conduct identity verification in accordance with applicable anti-money laundering regulations. You may be required to submit government-issued identification, proof of address, and proof of payment method ownership before withdrawals are processed. Fellbet reserves the right to request KYC documentation at any stage of the account lifecycle.
Fellbet accepts deposits via GCash, PayMaya, BPI, BDO, Metrobank, and other payment methods as displayed on the platform at the time of deposit. All transactions are denominated in Philippine Peso (₱). Minimum and maximum deposit amounts are displayed during the deposit process and are subject to change.
Deposits are generally credited to your Fellbet Account Balance instantly upon confirmation from the payment provider. Fellbet is not responsible for delays caused by third-party payment processors or banking institutions.
You may only deposit funds from payment accounts registered in your own name. Deposits from third-party accounts are prohibited and may result in Account suspension and return of funds to the originating account.
Withdrawal requests are subject to completion of KYC verification. Fellbet processes withdrawal requests to the same payment method used for the most recent deposit where technically feasible. Withdrawals to GCash and PayMaya are prioritized for faster processing.
Fellbet reserves the right to conduct additional verification checks before processing any withdrawal. Withdrawal requests may be delayed or declined where Fellbet has reasonable grounds to suspect fraud, money laundering, or violation of these Terms & Conditions.
Bonus Funds are subject to wagering requirements before they may be withdrawn. The specific wagering requirements applicable to each promotion are set out in the relevant promotion terms.
All Account Balances, Wagers, and payouts on Fellbet are denominated in Philippine Peso (₱). Fellbet does not accept deposits in foreign currencies. Any currency conversion costs incurred by the Player through their payment provider are the Player's sole responsibility.
Fellbet may offer bonuses, free spins, cashback, and other promotional incentives to Players from time to time. All bonuses and promotions are subject to specific terms and conditions that will be communicated at the time the promotion is offered.
General bonus conditions applicable to all Fellbet promotions include:
Note: Wagering requirements and other bonus conditions are set out in the specific promotion terms. Players are encouraged to read all promotion terms carefully before opting in to any bonus offer.
All games available on the Fellbet platform operate using certified Random Number Generator (RNG) technology. Game outcomes are statistically independent and cannot be predicted, manipulated, or influenced by any party, including Fellbet.
Published Return to Player (RTP) percentages reflect the theoretical long-term statistical return of each game and do not guarantee any specific outcome for any individual session or Wager.
In the event of a discrepancy between the result displayed on a Player's device and the result recorded on Fellbet's servers, the server-side record shall be the definitive and binding result. Fellbet's server logs constitute the authoritative record of all gaming transactions.
Fellbet reserves the right to void any Wager that was placed as a result of a technical error, software malfunction, or erroneous odds or payout display. In such cases, the Wager amount will be returned to the Player's Account Balance.
Players are responsible for ensuring they understand the rules of each game before placing real-money Wagers. Game rules are accessible within each game interface.
The following conduct is strictly prohibited on the Fellbet platform. Engaging in any Prohibited Conduct may result in immediate Account suspension, forfeiture of Balance, and referral to relevant authorities where applicable:
Fellbet employs fraud detection systems and conducts regular audits of account activity. Accounts exhibiting patterns consistent with Prohibited Conduct will be investigated and may be suspended pending the outcome of that investigation.
Responsible Gaming Commitment: Fellbet is committed to promoting responsible gaming practices. Gaming should be a form of entertainment. If gaming is causing financial, emotional, or social harm to you or those around you, please use the tools available in your Account settings or contact our support team immediately.
Fellbet provides the following responsible gaming tools, accessible directly from your Account settings at any time:
Fellbet will not knowingly permit a self-excluded Player to re-register or access the platform during their exclusion period. If you believe your self-exclusion has been circumvented, please contact our support team immediately.
All real-money gaming on Fellbet is restricted to Players aged 21 and above. Fellbet does not permit gaming by minors under any circumstances and conducts age verification as part of the KYC process.
For further information on responsible gaming resources available in the Philippines, please visit the Fellbet Responsible Gaming page.
All content on the Fellbet platform, including but not limited to software, game content, graphics, logos, trademarks, text, and user interface elements, is the property of Fellbet or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Fellbet platform solely for your personal, non-commercial gaming purposes in accordance with these Terms & Conditions. This licence does not include the right to:
Any unauthorised use of Fellbet's intellectual property may result in Account termination and legal action.
To the maximum extent permitted by applicable law, Fellbet's total liability to any Player in connection with the use of the platform shall not exceed the total amount deposited by that Player in the twelve (12) months preceding the event giving rise to the claim.
Fellbet shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of gaming opportunity, arising from:
The Fellbet platform is provided on an "as is" and "as available" basis. Fellbet makes no warranty, express or implied, regarding the uninterrupted availability of the platform or the fitness of any game for any particular purpose.
Fellbet reserves the right to suspend, restrict, or terminate any Account at its sole discretion, with or without prior notice, in the following circumstances:
Upon termination of an Account for reasons other than fraud or regulatory direction, any verified Balance remaining in the Account will be returned to the Player via their registered payment method, subject to completion of any outstanding KYC requirements.
Players may request voluntary Account closure at any time by contacting Fellbet's support team. Voluntary closure requests will be processed within a reasonable timeframe. Any pending Wagers at the time of closure will be settled in accordance with the applicable game rules.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
In the event of a dispute regarding a specific game outcome or transaction, Players must submit a formal complaint to Fellbet's support team within thirty (30) days of the disputed event. Fellbet will investigate all complaints and provide a written response within a reasonable timeframe.
Fellbet operates in alignment with PAGCOR's regulatory framework for online gaming in the Philippines. Players who are not satisfied with Fellbet's resolution of a complaint may escalate the matter to the relevant regulatory authority.
Fellbet reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, Fellbet will provide reasonable notice to registered Players via email or platform notification prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. It is your responsibility to review these Terms & Conditions periodically. Your continued use of the Fellbet platform following the effective date of any amendment constitutes your acceptance of the revised terms.
If you do not agree to any amended terms, you must cease using the platform and may request Account closure in accordance with Section 12.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the Fellbet platform, please contact our support team. Our support staff are available to assist Players across the Philippines, including those in Manila, Cebu, Davao, Quezon City, and Makati.
Fellbet Support:
Email: [email protected]
Platform: fellbet.com
Support is available in English. Response times may vary; we aim to respond to all inquiries within 24 hours.
For responsible gaming support and self-exclusion requests, please visit the Responsible Gaming section of the Fellbet platform, where dedicated tools and resources are available directly from your Account settings.
A quick summary of the key protections built into the Fellbet user agreement
Every game on Fellbet uses certified RNG technology. Server-side records are the definitive result for all Wagers. You play on a level field, every time.
Fellbet enforces the 21+ age requirement through KYC verification. Your identity is verified to protect you and to keep the platform safe for all eligible Players.
All deposits and withdrawals are denominated in Philippine Peso (₱) with no hidden fees. GCash and PayMaya withdrawals are prioritized for fast processing.
Deposit limits, session timers, cooling-off periods, and self-exclusion are built into every Account. These tools are always accessible and never hidden behind support tickets.
Your Account credentials are your responsibility. Fellbet's security infrastructure protects your data, but you must keep your login details confidential at all times.
Disputes regarding game outcomes or transactions must be submitted within 30 days. Fellbet investigates all complaints and provides written responses in a timely manner.
Now that you've reviewed the Fellbet Terms & Conditions, you're ready to get started. Register your Account, make your first deposit via GCash or PayMaya, and explore a game library built for Filipino players – slots, live casino, fishing arcade, and more.
Real-money gaming on Fellbet is for players aged 21 and above only. Please play responsibly.